Privacy policy

Last updated: [Date]

This Privacy Policy describes how Schnozz Strips ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://schnozzstrips.store (the "Site") or otherwise interact with us (collectively, the "Services").

For the purposes of this Policy, “you” means a data subject as defined under the Protection of Personal Information Act, 4 of 2013 ("POPIA"), and includes customers, website visitors, and any individual whose personal information we process.

By using our Services, you acknowledge and agree to the practices described in this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or legal obligations. Updates will be posted on the Site with the revised “Last updated” date. Continued use of the Site following any changes means you accept the revised policy.

2. What Personal Information We Collect

We collect information as permitted by POPIA, either directly from you, automatically, or from third-party service providers.

A. Information You Provide to Us

  • Name, contact number, email address, shipping and billing address

  • Payment confirmation details (via our payment processor)

  • Account details (if applicable)

  • Purchase history, product preferences, customer service communications

B. Information Collected Automatically (via Cookies and similar technologies)

  • IP address, browser type, device information

  • Interactions with our Site, ads, and marketing emails

  • Pages visited, items viewed or added to cart

You may adjust your browser settings to refuse cookies, but this may impact functionality.

C. Information from Third Parties

We may receive your information from:

  • Shopify (our website host)

  • Payment providers

  • Marketing and analytics partners

All third parties are required to process your information in compliance with applicable data protection laws.

3. How We Use Your Personal Information

We use your personal information to:

  • Fulfill orders and provide services to you

  • Process and manage payments

  • Communicate regarding your orders, account, or enquiries

  • Send marketing material (with your consent)

  • Improve and optimize our Site and Services

  • Comply with legal obligations

  • Prevent fraud and secure our systems

We do not process personal information in a way that is incompatible with the purpose for which it was collected, unless required or permitted by law.

4. Sharing of Personal Information

We may share your information with:

Category Recipients
Service Providers Shopify, payment processors, couriers, customer service platforms
Marketing Partners Email marketing platforms, advertising networks
Legal Authorities If required by law or legal process
Business Transfers In the event of a merger, acquisition, or asset sale

We do not sell your personal information. We do not disclose your information to third parties for purposes not covered in this policy without your consent.

5. Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law. When we no longer need your data, we securely delete or anonymize it.

6. Security

We use reasonable safeguards (technical and organisational) to protect personal information from loss, misuse, unauthorised access or disclosure. However, no system is completely secure.

7. Your Rights Under POPIA

You have the following rights under South African law:

  • Right of Access – You may request a copy of the personal information we hold about you.

  • Right to Correction – You may request correction of any inaccurate or incomplete information.

  • Right to Deletion – You may request deletion of your data, subject to lawful retention.

  • Right to Object – You may object to the processing of your personal information for certain purposes.

  • Right to Withdraw Consent – If we process information based on your consent, you may withdraw it at any time.

  • Right to Lodge a Complaint – You may contact the Information Regulator (see below) if you believe your rights have been violated.

You may exercise these rights by emailing us at info@schnozzstrips.store.

8. Children’s Privacy

Our Site and Services are not intended for persons under 18 years. We do not knowingly collect personal information of minors. If you believe a minor has provided us with information, please contact us for deletion.

9. Third Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies before providing them with your personal information.

10. Cross-Border Data Transfers

As we use Shopify and other service providers that may store data internationally (e.g., in the United States or Canada), your personal information may be transferred outside South Africa. We ensure that such transfers are subject to appropriate safeguards as required by POPIA, such as contracts that ensure an adequate level of protection.

11. Contact Us

For any questions, concerns, or to exercise your data rights:

Email: info@schnozzstrips.store
Address: Unit 7, Enterprise Park, Enterprise Way, Cape Farms, Cape Town, 7441
Regulator Contact:
The Information Regulator (South Africa)
Website: https://www.inforegulator.org.za
Email: complaints.IR@justice.gov.za